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Privacy Policy

Safeguarding your rights

The privacy of our users is important to us and we take care to safeguard it.  This policy explains how we use your personal information.

What information do we collect?

If you subscribe, we will collect the information necessary to provide the service which includes, as a minimum, your name and an e-mail address.

We will also collect information from you if you complete any other forms on our site or if you contact us with comments or specific requests.

What do we use personal information for?

We want to provide a service which is personalised to each of our visitors.  We also want to give you control of what you receive as a result of subscribing.

Your comments on our site

It is possible to add comments to some of our pages.  In doing so, your IP (internet protocol) address and any other information that you choose to provide (e.g. your email address) will be collected.

This information is not made available to subscribers or users of this site but it will be available to us.

We will not use this information for marketing and we will only disclose this information to third parties for the purpose of or in connection with any legal proceedings (including prospective legal proceedings) or as otherwise necessary for the purposes of establishing, exercising or defending legal rights or to the extent that we are required to do so by law.  Its retention by our external web host and/or domain hosting company is subject to their own policies.

Contacting you for other purposes

We may contact you about other Thompsons Solicitors events and services from time to time by email, telephone, fax or other electronic messaging service – but only if you choose to provide these contact details to us and agree that we may contact you about events and services by ticking the relevant box on our contact form.  We may contact you occasionally about our surveys, special offers or competitions.

Information collected automatically

We automatically collect information about your visit to our site.  This information is used to make your visit to our site more efficient, and to help us follow browsing preferences on our site so that we can make regular improvements.   Our external web host may also automatically log your IP address, a unique identifier for your computer or other access device.


Cookies are small text files that can be used by web sites to make a user’s experience more efficient.  This site uses different types of cookie.

We use Google Analytics, a popular web analytics service provided by Google, Inc.  Google Analytics uses cookies to help us to analyse how users use the site.

The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers.  Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties when required to do so by law, or where such third parties process the information on Google’s behalf. Google undertakes not to associate your IP address with any other data held by Google.

If you have Adobe Flash installed on your computer (most computers do) and you use Thompsons Solicitors audio or video players, Google Analytics will try to store some additional data on your computer.  This data is known as a Local Shared Object or Flash cookie.  This helps us to analyse the popularity of our media files.  We can count the total number of times each file is played, how many people watch videos right to the end and how many people give up half way through.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.  You can access them through some types of browser.

More information about cookies, including how to block them or delete them, can be found at

Information requests

You can ask for a copy of the information we hold about you at any time (for which we may charge a small fee).  We will also correct any inaccuracies in your information at your request.

Changes to this Privacy Policy

If we make changes to our Privacy Policy that affect how we handle your data, we will let you know by email.  Minor changes will not be notified.  You can check our Privacy Policy at this page at any time.


If you have any queries concerning your personal information or any questions on our use of the information, please contact Mark Jackson.

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